After PayPal announcement that they’re now offers account balance withdrawals to Visa-branded credit,
debit, or prepaid cards in 26 international markets (Indonesia is one of the 26 international markets), I take the opportunity to get my PayPal account verified. I used my credit card-Mega Visa- to get the expanded number and PayPal charges US$ 1.95 to get this.
The verification process itself just need a simple step, just log into PayPal, follow their instruction wizard and you got verified.
The problem occurred while trying to withdraw my money from Text-Link-Ads earning into my credit card. I try once and two and it’s all finished with the statement : Limited Access, please contact PayPal !
I checked my inbox and found the email with subject "Notification of Limited Account Access".
Dear Muhammad Rivai,
As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account.
Our system requires further account verification.
Case ID Number: PP-XXX-XXX-XXX
For your protection, we have limited access to your account until
additional security measures can be completed. We apologize for any inconvenience this may cause.
To review your account and some or all of the information that PayPal used to make its decision to limit your account access, please visit the Resolution Center. If, after reviewing your account information, you seek further clarification regarding your account access, please
contact PayPal by visiting the Help Center and clicking "Contact Us".
As described in their email, I tried to locate the Resolution center and found no related information regarding my problem. I change my internet connection to get the better speed (because I don’t want connection loss while trying to withdraw my account) but there is nothing.
About 2 or 3 days ago I read Maseko blog post about this kind problem. I contacted and asked him, how to get lifted from the limited access. Maseko said that he just provide bill statement and the Personal Identification Number (KTP).
Accidentally, yesterday I got the problem with my password so I decided to clear my cookies, password, cache, browsing history and all of my personal data at Firefox browser. After navigating to PayPal account, I found the instruction how to get lifted from my limited access.
I tried to scanned and sent my credit card account statement but after about 4 hours, I got the reply from Paypal informing that they still need some proper document regarding my address. I think it’s okay because my credit card statement provided different address rather than my home address. Currently, I used my office address to credit card statement 🙂
I tried the second chance, scanned my phone bill statement (Xplor Mega Data) and my personal identification number.
I think I will wait for the review within 3 business days, but today I got the confirmation mail (in same day after provided the documents. I uploaded the documents at 10.00 am and the confirmation mail received at 12.00 am) informing me that my PayPal account has been restored.
Your PayPal Account Access Has Been Restored !
Dear Muhammad Rivai,
Our review is complete and we have restored your account.
We appreciate your patience and thank you for your help in making PayPal
the safest and most trusted online payment solution.
Haha, afraid that this only a joke, I tried to sent a donation to my close friend, and it work flawlessly. Thanks PayPal.