Solved : Zimbra Weird Problem, “su: incorrect password”

zimbra-opensuseYesterday, I’m going to be crazy 😛 while trying to install Zimbra Mail Server 6.0.3 onto openSUSE 11.1 64 bit using Zimbra binary for SLES 11. I got same error while trying to install Zimbra 5.0.20 onto openSUSE 11.2, 32 bit.The error are :
“su: incorrect password”
And if I continue to the next process, it well ended with an error while setting up the LDAP service :
*** CONFIGURATION COMPLETE – press ‘a’ to apply
Select from menu, or press ‘a’ to apply config (? – help) a
Save configuration data to a file? [Yes]
Save config in file: [/opt/zimbra/config.110679]
Saving config in /opt/zimbra/config.
The system will be modified – continue? [No] yes
Operations logged to /tmp/zmsetup.log.
Setting local config values…Done
Setting up CA…Done
Creating SSL certificate…Done
Initializing ldap…FAILED (256)

What makes me confused was the step to find the root of problem, because I got the problem only if I failed to install Zimbra at the first attempt (Occurred because forgot to add the required library, forgot to setting up /etc/hosts file, etc).  I try to uninstall the broken Zimbra installation and resolve the state of clean install but the weird problem still exist.
I’ve searching various link on the Zimbra forums, investigating the /etc/sudoers as suggested on some thread but same problem still exist. I’ve finnaly resolved the problem by simply run this command with root access :
[code language=’cpp’]passwd zimbra[/code]
and then typing the root password (in others word, changing the Zimbra user password), so Zimbra & root have a similar password. After that, the weird problem disappeared and I got a successful Zimbra installation both with 5.0.20 and 6.0.3 on openSUSE 11.1 & 11.2

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